Terms of Service

Effective date: September 11, 2026

Agreement and operator

These Terms of Service govern your use of The Grower Academy website, accounts, courses, training materials, certificates, and related services. The services are operated by Hendrick Pines LLC, doing business as The Grower Academy. By creating an account, purchasing a course, or using the services, you agree to these terms and the Privacy Policy and Refund and Cancellation Policy in effect at the time of purchase.

Eligibility and accounts

You must provide accurate account, contact, and professional license information. You are responsible for safeguarding your login credentials and for activity conducted through your account. You may not share an account or impersonate another learner. Notify us promptly if you believe your account has been compromised.

Course descriptions and professional credit

Course descriptions identify the subject, delivery method, price, and any stated approval or eligibility information. Acceptance of a course for continuing education or professional credit depends on the specific course, jurisdiction, license type, completion requirements, reporting rules, and the decision of the applicable licensing or regulatory authority. Unless a course page expressly states otherwise, enrollment does not guarantee that a regulator, employer, or other organization will accept the course for credit. You are responsible for confirming eligibility before purchase.

Purchases and payment processing

Prices are displayed in United States dollars unless stated otherwise. Course fees are due at checkout. Stripe processes payment information on our behalf. We do not store complete payment card numbers. Stripe may send payment and refund receipts using the contact information supplied during checkout. Taxes, if applicable, will be shown before payment is completed.

Course access

After confirmed payment, access is granted to the course identified at checkout, subject to any stated enrollment period, prerequisite, identity verification, jurisdictional restriction, or professional eligibility requirement. Course access is personal to the purchaser or designated learner and may not be transferred, resold, or shared without written permission.

Refunds, cancellations, and access after refund

Refund eligibility is governed by the Refund and Cancellation Policy. Unless we state otherwise in writing, a processed refund does not automatically remove course access. We may review access separately and may preserve, revoke, or restore access when permitted by law and consistent with the applicable course terms. Any manual access change will be recorded. A refund does not require deletion or alteration of records that we must retain for tax, fraud prevention, legal, accreditation, professional reporting, certificate verification, or audit purposes.

Course completion, certificates, and reporting

You must personally complete applicable identity, attendance, assessment, and participation requirements. We may withhold or revoke a certificate when completion requirements were not satisfied, information was inaccurate, or misconduct occurred. Where required or authorized, we may report enrollment, completion, credit, license information, or corrective information to a regulator, accreditor, employer, or organization sponsor. Records may remain subject to later verification.

Acceptable use and course materials

Course content and platform features may be used only for lawful personal or authorized organizational learning. You may not copy, redistribute, sell, publish, scrape, reverse engineer, disrupt, or misuse the services or materials, except as allowed by law or written permission. All intellectual property rights not expressly granted remain with their respective owners.

Service availability and changes

We may maintain, update, correct, suspend, or discontinue parts of the services. We will use reasonable efforts to preserve purchased access and required records, but uninterrupted availability is not guaranteed. Material changes affecting a completed purchase will be handled in accordance with applicable law and the policy presented at purchase.

Disclaimers and limitation of liability

To the extent permitted by law, the services and materials are provided as available and without warranties not expressly stated in writing. The Grower Academy does not guarantee licensing, employment, business, crop, safety, or regulatory outcomes. To the extent permitted by law, Hendrick Pines LLC will not be liable for indirect, incidental, special, consequential, or punitive damages. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.

Termination

We may suspend or terminate access for fraud, chargeback abuse, account sharing, unlawful activity, interference with the services, or a material violation of these terms. Termination does not eliminate payment obligations or record-retention duties that arose before termination.

Governing law and disputes

These terms are governed by the laws of the State of Alabama, without regard to conflict-of-law rules, except where another law must apply. Before filing a claim, you and Hendrick Pines LLC agree to make a good-faith effort to resolve the matter through the contact information below.

Changes and contact

We may update these terms prospectively. The effective date will identify the current version. Questions or legal notices may be submitted through the website contact form or to legal@thegroweracademy.com.